How to Take the TellCulvers Survey and Share Your Experience

Culver’s, a popular fast-food chain known for its fresh, made-to-order Butter Burgers and delicious frozen custard, is committed to ensuring that every customer leaves satisfied. To keep up with customer expectations and continuously improve its services, Culver’s has introduced the TellCulvers survey. This simple and easy-to-complete survey allows customers to share their recent dining experiences and, in return, receive a reward. In this article, we will guide you through the process of taking the TellCulvers survey and explain how your feedback helps improve your future dining experiences.

What is the TellCulvers Survey? : The TellCulvers survey is an online customer feedback platform created by Culver’s to collect honest opinions about its food, service, and overall restaurant experience. Culver’s values its customers and wants to hear directly from them about what they’re doing right and where they can improve. By completing this survey, customers provide vital insights into areas like food quality, staff behavior, cleanliness of the restaurant, and other key factors that affect the overall dining experience. As a thank you, participants receive a reward in the form of a free custard or a discount, depending on the current promotion.

Why Culver’s Wants Your Feedback : Culver’s takes pride in delivering high-quality meals and a friendly atmosphere in all its locations. While they strive for excellence in every aspect of their service, there’s always room for improvement. That’s where the TellCulvers survey comes in. By asking customers to provide feedback, Culver’s can identify areas where it needs to make adjustments or continue excelling.

Whether you had an amazing experience or noticed some issues, your feedback helps Culver’s refine its operations. Regular input from customers ensures that each Culver’s location can meet the company’s high standards, leading to better food, improved service, and a cleaner, more welcoming environment for everyone. Your voice matters, and Culver’s listens closely to what you have to say.

How to Take the TellCulvers Survey : Participating in the TellCulvers survey is quick and easy. Here’s a step-by-step guide on how you can share your feedback with Culver’s and claim your reward:

1. Save Your Receipt: After dining at Culver’s, make sure to keep your receipt. This receipt contains an 18-digit survey code that you’ll need to enter on the TellCulvers website.

2. Visit the Official Survey Website: Go to www.tellculvers.com. This is the official website where you’ll complete the survey. Make sure you have a stable internet connection and your receipt handy.

3. Enter the Survey Code: On the homepage of the TellCulvers website, you’ll see a box where you can enter the 18-digit code from your receipt. This code is unique to your visit and helps Culver’s track feedback related to specific transactions.

4. Answer the Survey Questions: Once you enter the code, you’ll be asked to answer a series of questions about your experience. These questions will cover topics like the quality of your food, the speed of service, the behavior of the staff, and the cleanliness of the restaurant. Answer honestly based on your personal experience.

5. Submit Your Feedback: After completing the questions, you’ll be asked to submit your responses. Once you do, you’ll receive a validation code, which can be redeemed for a reward on your next visit to Culver’s.

6. Claim Your Reward: Write down the validation code or save it digitally. Bring it with you on your next trip to Culver’s, and present it to the cashier to receive your free custard or discount, depending on the current offer.

What Type of Questions to Expect in the Survey : The TellCulvers survey covers a variety of topics to gain a complete understanding of your dining experience. While each survey may have slight variations, here are some common questions you can expect:

• Food Quality: Was your ButterBurger cooked to your liking? Was the frozen custard fresh and flavorful?
• Service Efficiency: How quickly were you served? Did the staff attend to you in a timely manner?
• Customer Service: Were the employees friendly and courteous? Did they make you feel welcome?
• Cleanliness: Was the restaurant clean and well-maintained? Were the dining areas and restrooms spotless?
• Overall Satisfaction: Would you recommend Culver’s to others? How satisfied were you with your overall experience?

These questions are designed to help Culver’s management understand customer satisfaction and make improvements where necessary.

Benefits of Participating in the TellCulvers Survey : Completing the TellCulvers survey comes with numerous benefits. First and foremost, it gives you a platform to voice your opinion and influence the quality of service at your local Culver’s. Whether you’re highlighting positive aspects or suggesting areas for improvement, your feedback directly impacts future customer experiences. Additionally, by completing the survey, you’ll receive a reward. This typically comes in the form of a free frozen custard or a discount on your next purchase, making your next Culver’s visit even more enjoyable.

How Culver’s Uses Your Feedback : Culver’s takes the information from the TellCulvers survey seriously. They regularly review customer feedback to identify trends and areas where improvements are needed. If multiple customers mention similar concerns such as slow service or inconsistent food quality Culver’s management can address those issues promptly. On the flip side, positive feedback helps Culver’s recognize employees and locations that are excelling, encouraging them to maintain their high standards.

Through this feedback loop, Culver’s ensures that every customer’s voice is heard and that the company continually evolves to meet customer expectations.

Redeeming Your Free Custard or Discount : Once you’ve completed the TellCulvers survey, you’ll receive a validation code that can be used to redeem your reward. Here’s how to claim your free custard or discount:

1. Write Down Your Code: After completing the survey, make sure to write down the validation code or save it digitally.

2. Visit Culver’s: On your next visit, present the validation code to the cashier when placing your order.

3. Enjoy Your Reward: Depending on the current offer, you’ll either receive a free frozen custard or a discount on your order. Enjoy your reward as a thank you for sharing your valuable feedback.

Tips for Providing Meaningful Feedback : When completing the TellCulvers survey, it’s important to provide thoughtful and honest feedback. Here are a few tips for making the most of your survey responses:

• Be Specific: Instead of giving vague answers, try to be specific about your experience. For example, if the food was cold, mention that and provide details on how it could have been better.
• Stay Honest: Whether your experience was positive or negative, provide truthful feedback. This helps Culver’s accurately assess the situation and make necessary improvements.
• Take Your Time: While the survey only takes a few minutes, take the time to thoroughly answer each question. The more detailed your responses, the more helpful your feedback will be.

Conclusion : The TellCulvers survey provides an excellent opportunity for customers to share their experiences and help improve the quality of service at Culver’s. By taking just a few minutes to complete the survey, you’re helping Culver’s maintain its high standards and ensure that every customer has a great experience. Plus, you get to enjoy a free frozen custard or discount as a reward for your time. So next time you dine at Culver’s, be sure to hold onto your receipt and participate in the TellCulvers survey to share your valuable feedback.